Privacy Policy
Royal Wholesale Candy Privacy Policy
Effective Date: 5/25/2018
Last Modified: 1/6/2025
Our Commitment to Your Privacy
We are committed to providing the best service for our customers. To make this a reality, we collect both anonymous and personal data from our customers. Personal data is collected to create a custom customer experience and for identification for support and billing purposes.
We are dedicated to your privacy and aim to provide transparency regarding how RoyalWholesaleCandy.com collects, stores, and uses information. If you have any questions about this policy, please email us at support@royalwholesalecandy.com.
1. Personal Data
1.1 Personal Data
RoyalWholesaleCandy.com defines personal data as any information that can identify an individual directly or indirectly, including ID numbers, names, email addresses, phone numbers, and more. We collect, use, and disclose this data as outlined in this Privacy Policy.
1.2 How We Collect Data
We collect information when you:
- Register on our site.
- Place an order.
- Subscribe to our newsletter.
- Respond to a survey or fill out a form.
When ordering or registering, you may be asked for your name, email, mailing address, phone number, or credit card information. However, you can also visit our site anonymously.
We also use cookies and web beacons to enhance user experience, gather visitor information, and track website visits.
2. SMS Marketing Policy
At Royal Wholesale, we are committed to your privacy and providing transparency regarding how we handle SMS marketing communications. By opting into our SMS marketing service, you agree to the terms outlined in this section, which apply exclusively to SMS communications.
2.1 Collection of Phone Numbers
We collect your phone number only when you voluntarily provide it during transactions, inquiries, or sign-ups for promotional messages. You can opt in to SMS marketing via:
- The welcome pop-up for new users.
- The SMS sign-up checkbox during checkout.
2.2 Use of Phone Numbers for SMS
Your phone number is used to:
- Provide updates about products, services, and promotions.
- Share exclusive offers and personalized notifications.
Messaging frequency may vary. Message and data rates may apply.
We do not share your phone number with third parties, except for our SMS provider, Shopify, whose privacy policy governs their handling of your data.
2.3 Opting Out of SMS
You may opt out of SMS marketing at any time by texting any of the following commands:
- STOP to cancel messages.
- UNSUBSCRIBE to stop receiving promotional messages.
- CANCEL to opt out of further communications.
For assistance, text HELP or visit our website at https://royalwholesalecandy.com/.
Please allow up to 10 business days for your opt-out request to take effect.
2.4 Privacy of Phone Numbers
Once opted out, no further SMS messages will be sent to your phone number. Additionally, your phone number will not be sold or transferred to any third party.
2.5 Call to Action
By providing your phone number and opting into SMS marketing, you agree to receive recurring automated marketing and promotional text messages from Royal Wholesale. Consent is not required as a condition of any purchase.
For assistance: Text HELP or visit our website at https://royalwholesalecandy.com/.
To opt-out: Text STOP at any time to cancel further communications.
Standard message and data rates may apply based on your carrier.
2.6 Access to Promotions Without SMS Subscription
Signing up for SMS is not required to access promotions. Current offers can be found on our Promotions Page, which is updated regularly.
2.7 Changes to SMS Marketing Policy
We reserve the right to update or modify the SMS Marketing Policy. Any significant changes will be communicated via our website.
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at https://royalwholesalecandy.com/.
- Visit https://royalwholesalecandy.com/pages/privacy-policy for privacy policy and https://royalwholesalecandy.com/pages/terms-of-service for Terms of Service.
3. Storage of Data
3.1 Ensuring Data Integrity
We process data in a manner compatible with its purpose, ensuring accuracy and reliability.
3.2 Access and Data Correction
Customers may request to access, correct, or delete their data by:
- Logging into the customer portal.
- Emailing support@royalwholesalecandy.com.
3.3 Deleting Your Information
You may request deletion of your information by contacting us at support@royalwholesalecandy.com. Note that certain information may be retained for legal or business purposes.
4. Data Processing
4.1 Lawful Basis for Processing Data
Data is processed to:
- Personalize your experience.
- Improve customer service.
- Fulfill transactions and send updates.
- Provide marketing, surveys, and support services.
4.2 Disclosure of Personal Data
We do not sell or trade personal data. Trusted third-party service providers assisting in business operations may access data, provided they adhere to confidentiality requirements.
5. Cookies and Similar Technologies
We use cookies to:
- Process shopping cart items.
- Save user preferences.
- Track website traffic and interaction for better functionality.
You can disable cookies via your browser settings, but some site features may not function properly without them.
6. Children
We comply with the Children's Online Privacy Protection Act (COPPA) and do not collect information from individuals under 13.
7. Contact
For questions or concerns regarding this Privacy Policy or SMS Marketing Policy, contact us at:
- Email: support@royalwholesalecandy.com
- Phone: (888) 261-8277
- Address: 717 Fellowship Rd, Suite C, Mount Laurel, NJ 08054, USA
By using our site, you consent to this Privacy Policy. Changes to this policy will be updated on this page.